Shipping Policy

Last Updated: August 2026

Thank you for shopping with Liora Hair. Please review the following shipping information before placing your order.

Shipping Locations

Liora Hair currently ships within the United States only. We do not currently offer international shipping.

Processing Time

Orders typically require approximately 1–3 business days for processing before shipment.

Processing times may vary during holidays, high-volume periods, or due to circumstances outside our control.

Estimated Delivery

After processing, orders typically arrive within approximately 7–15 business days.

These delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, inventory availability, or other circumstances may occasionally result in longer delivery times.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase. Please review the shipping cost and order total before submitting your order.

Tracking

When tracking information is available, customers will receive shipping or tracking information using the contact information provided with their order.

Please allow time for tracking information to update after an order has shipped.

Multiple Packages

If an order contains multiple products, items may occasionally be shipped separately and arrive at different times. You will not be charged additional shipping after your order has been placed because items are shipped separately.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error after placing your order, please contact Liora Hair Customer Support as soon as possible. We cannot guarantee that an address can be changed once an order has begun processing or shipped.

Liora Hair is not responsible for orders delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

Lost or Missing Packages

If your package has not arrived within the expected delivery timeframe, please contact Liora Hair Customer Support so we can review the available tracking information.

If a shipment is confirmed to have been lost in transit, we will work with you to determine an appropriate resolution.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include your order number, a description of the issue, and clear photos of the product and packaging.

Please see our Return & Refund Policy for additional information.

Questions

For questions about shipping or an existing order, please contact Liora Hair Customer Support using the contact information provided in our store.